The thing that sticks out to me the most about Church Mutual is they know who we are. [Our rep] comes here once or twice a year - he knows who I am personally, he knows what this facility is, and what we do. They care about who we are - that's priceless.
Twenty years ago when we first founded Cedar Rapids Zen Center (we're a Buddhist Temple), Church Mutual was about the only company that would insure an organization so small and new as we were. Our roof was damaged by the derecho that blew through Iowa in early August, and when I called I reached an agent almost immediately. I'd recommend Church Mutual to any religious organization needing insurance of any kind.
"If we had had something like Church Mutual’s sensor program a few years ago a lot of damage and time lost could have been avoided. Anything we can use as a forewarning is a good thing. It is another tool I can use to reduce risk at our church. When Church Mutual came along with this program and offered it for free, it really was a no brainer."
Lilydale First Baptist Church, Chicago, IL
Ebenezer Baptist Church, Atlanta, GA
The Center, Palos Park, IL
Faith Community Church, Wichita, KS
We thank God for partners like Church Mutual, who have helped us face this overwhelming challenge, and now enter a season of new beginnings. I would enthusiastically recommend Church Mutual to other pastors, as a company that understands the unique dynamics of the church context, and makes customer service its highest priority.
They [Church Mutual] were friendly, easy to work with, and professional. It [claim] was straightforward and went very nicely.
They didn't give me any hassle, they listened and took care of my business. They were professional and they did great in settling my claim.
We got a quick response when submitting the claim; especially now during COVID, most insurance companies take their time. ASAP they [Church Mutual] responded to our claim. I think one business day. We have been with Church Mutual for quite some time. I have been here for 15 years. We signed up the following year after I started. I would say thumbs up, very professional, very on point.
It [claim] was the easiest thing in my life to have to deal with.
Our church has been with Church Mutual for many years and I have had nothing but exceptional, outstanding service for all claims. My Church Mutual agent is not only my Agent he is also a partner with our Church organization.
Professional and they work with you. Church Mutual is very good at handling your claims and I would recommend them.
They walked me through the [claim] process. It wasn't painful, which I thought it was going to be.
You guys are amazing.
Professional, genuine concern about their customers and they're available at all times.