3:00 am is almost never a good time for the phone to ring, and when it rang at that time at Pastor Myron Heckman’s home, the bad news was the fire department was on the way to the Cape Cod Bible Alliance Church. It turned out the blaze had engulfed much of the church quickly as the result of an arsonist (who was soon caught). The Brewster, MA building was burned to the foundation.
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"If we had had something like Church Mutual’s sensor program a few years ago a lot of damage and time lost could have been avoided. Anything we can use as a forewarning is a good thing. It is another tool I can use to reduce risk at our church. When Church Mutual came along with this program and offered it for free, it really was a no brainer."
"The service was prompt and they were willing to listen to whatever our situation was. That is why we have been with them [Church Mutual] for forty years."
Our partnership with Church Mutual has been excellent. Our relationship began with them writing our Workers Compensation insurance and grew to insuring all of our churches. Their cost, coverage and care for our churches has proven to be very reliable. This is a relationship we truly appreciate.
They are prompt and responsive and they are everything I would expect from an insurance company. No hassles, and easy to get a hold of people. For an insurance company, it was a great experience.
It [claim] was handled I believe very efficiently with a lot of consideration and care for me. It was not just about numbers, I got what I should have in return for the service.
The customer service is great, everyone is easy to talk to on the phone, timing was very prompt. We do like that there isn't a lot of paperwork, Church Mutual handles all of that.
They do what they say they are going to do and are one of the cheapest.
Just easy. It was an easy process and they made sure they get back to us as fast as possible.
They are very smooth, very professional. The claim in general was very well handled. I would highly recommended to any church.
They are a great insurance company and have been great to the church... they answer questions and do whatever is needed.
They are trustworthy and conducted business thoroughly, and quickly. They explained everything. We had very big insurance companies, and Church Mutual was superior.
Everything went well...it was expedient, and they were helping and friendly and there could have been no company better to help us.