Twenty years ago when we first founded Cedar Rapids Zen Center (we're a Buddhist Temple), Church Mutual was about the only company who would insure an organization so small and new as we were. Since then, we've always had fine service from them. Our roof was damaged by the derecho that blew through Iowa in early August, and when I called I reached an agent almost immediately. The adjustor was out a few days later and I received the damage report and the check about two weeks after that. We're now calling roofers. I've also had other interactions with Church Mutual folks and they've always been professional and helpful. We have to do an audit for our workers' compensation each November and my questions and worries have always been addressed with clarity and good cheer. I'd recommend Church Mutual to any religious organization needing insurance of any kind.
They are on top of everything. They get back to you in a matter of hours. They are email friendly which helps too.
I am pleased with the integrity of the organization. Very prompt in providing information.
Very satisfied...always courteous, always prompt in getting back to you, even with COVID-19 going on. I have not had any problems.
Church Mutual is awesome and you need to contact them.
They go above and beyond to meet our needs. We have been with them for many years and we have never been disappointed.
The reps are always very responsive, and I would definitely recommend them.
Awesome experience, even with the COVID-19 restrictions.
In a time when you are always talking to computers, it was so nice to talk to a person who had compassion. It was so easy. I even had to check to make sure I was talking to an insurance company because they were so nice and understanding.
Extremely professional, prompt and considerate. I’ve dealt with a lot of insurance companies for 35 years of my ministry and Church Mutual is by far the best.
Very on time very professional and they will take care of their clients. Highly recommend them.
Simple, quick, fair, courteous and professional. By far the best experience with an insurance company I have ever had.
I've pastored this church for 35 years and I've had Church Mutual for 35 years. It's been one of the good consistent things of this. I am very pleased with them.
They're a great company and they take good care of their clients. They make sure you feel valued and heard. They are prompt and courteous in settling claims.
The thing that sticks out to me the most about Church Mutual is they know who we are. [Our rep] comes here once or twice a year - he knows who I am personally, he knows what this facility is, and what we do. They care about who we are - that's priceless.
A partner for insurance should offer more than just quotes and coverage. We are very pleased to work with Church Mutual which provides expansive resources in education on a range of issues that help with risk mitigation and best practices. Church Mutual's willingness to engage with Affiliates in regional meeting, webinars, and videoconferences is a great value for all Affiliates.
They were very helpful and they will call to make sure that you are getting the service you need. I am very satisfied since it is my first workers’ comp claim.
I had really good help with sending the claim. They were very quick with getting the claim settlement.
Church Mutual works very hard to ensure great customer service. And we have had a great relationship throughout the time we've been covered by Church Mutual.
We use Church Mutual, and we've been satisfied. One of the things that I was happy about was that the adjuster took the time to find us a cheaper catalytic converter, she cut the price almost in half.
We’ve been with them for a long time and we’re satisfied with their service. I like that I never had any problems. I've had the same representative for 13 -14 years.
Great insurance company. Church Mutual is excellent.
Church Mutual has always gone above and beyond. Every claim we ever had has always been taken care of promptly and professionally.
They make it an easy process, they are informative and they have considered their customer's needs. They have thought out in advance the care their customers need therefore they provide great customer care. It results in great customer care when we find ourselves in need.
They’re a company that stands with their client. They make sure they take care of theirs, they were professional, excellent and I will not leave.
Our experience with Church Mutual was excellent. Our account representative was honest, communicative and informative during the exploration process. We were happy to make a transition to Church Mutual because we felt like they offered the right coverage for our organization at a price point that allowed us to devote more resources to our cause while maintaining peace of mind about our coverage.
Church Mutual Insurance goes above and beyond!
Church Mutual was extremely responsive, thorough and prompt. I'm extremely satisfied and I trust them completely.
One of the greatest insurance companies I've ever dealt with.
I've been with Church Mutual 20 years and I plan on staying.
They [Church Mutual] were prompt and concerned about our loss. They responded immediately and effectively.
Excellent! You guys are the best so far. You guys are very good and prompt.
We have been so satisfied with Church Mutual that we don't even consider getting bids from anyone else because they're so good.
All you need to do is make one call and they [Church Mutual] are right on it. We have had their coverage for at least 10 years and they are great
Church Mutual went above and beyond. Their service was very much appreciated.
They are professional and reliable. Highly recommend them. We've been satisfied for many years!
Very professional. I wouldn't really bother with any other company. They were serving and protecting the church. Felt like they were trying to help us as much as possible.
The company is very wonderful. They are very helpful and made sure I understood everything. The customer service was wonderful also.
They [Church Mutual] are caring and they give you a lot of information. They have webinars and have access to programs. They respond quickly with their customer service.
They [Church Mutual] were the best ever and they were the cheapest in cost.
I love Church Mutual!
Everything went smoothly, no complaints whatsoever.
Very prompt, professional, communicative and all around, they just do their job. Whatever needed to be done was done and it didn't take long. It [claim] was handled so quickly. So, they actually met the time frame I had asked for.
I highly recommend them, they are awesome!
My experience was that Church Mutual was very respectful.
Great company to have your business or church involved with. They are very prompt and professional.
They're a very impressive organization and they gave us an insurance policy that met every expectation.
I would highly recommend. Outstanding. They have been our insurer for a number of years and I am extremely satisfied.
Prompt, easy to work with and responsible.
You guys did a great job, very professional and very prompt. I would not have any hesitation in recommending Church Mutual to any church.