Nurse Hotline

If a non-life-threatening injury occurs while you're on the job, get fast and free advice by calling the 24/7 Nurse Hotline at (844) 322-4662 before spending time and money at a health care facility.

Important note: If you are a Church Mutual customer reporting a work injury in the states of Washington, North Dakota, Ohio or Wyoming, do not call the Church Mutual Nurse Hotline telephone number or report the claim to Church Mutual. These four states use a different Medcor telephone number and these claims are not managed through or by Church Mutual.

Nurse Hotline benefits both employees and employers providing immediate medical advice on the most appropriate form of treatment. Getting health care questions answered quickly and at no cost to employees is a win-win for everyone.

Resources

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Medcor/Nurse Hotline Four-Step Poster - 8 1/2 x 11

Perfect for use as a handout to managers, or for posting on bulletin boards or other common spaces, this poster outlines the steps one should follow when using the Nurse Hotline.

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Medcor/Nurse Hotline Four-Step Poster - 11x17

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Injury Triage Solution

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Workplace Injury Guide

Use as a handout for supervisors so they understand when and how to call Medcor.

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Videos

What is 24/7 Injury Triage? Bob & the Box (4m) Launch

Injury Triage Sample Call (12m) Launch

Llamada de ejemplo de clasificación telefónica de lesiones (12m) Launch

 
 
 
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Church Mutual Insurance Company, S.I. (a stock insurer)
P.O. Box 357 | 3000 Schuster Lane | Merrill, WI 54452-0357
Telephone (800) 554-2642 or (715) 536-5577

© 2024 Church Mutual Insurance Company, S.I. All rights reserved. Protecting the Greater Good is a registered trademark of Church Mutual Insurance Company, S.I.

Church Mutual is a stock insurer whose policyholders are members of the parent mutual holding company formed on 1/1/20. S.I. = a stock insurer.