The thing that sticks out to me the most about Church Mutual is they know who we are. [Our rep] comes here once or twice a year - he knows who I am personally, he knows what this facility is, and what we do. They care about who we are - that's priceless.
"If we had had something like Church Mutual’s sensor program a few years ago a lot of damage and time lost could have been avoided. Anything we can use as a forewarning is a good thing. It is another tool I can use to reduce risk at our church. When Church Mutual came along with this program and offered it for free, it really was a no brainer."
"The service was prompt and they were willing to listen to whatever our situation was. That is why we have been with them [Church Mutual] for forty years."
Lilydale First Baptist Church, Chicago, IL
Ebenezer Baptist Church, Atlanta, GA
The Center, Palos Park, IL
Faith Community Church, Wichita, KS
Twenty years ago when we first founded Cedar Rapids Zen Center (we're a Buddhist Temple), Church Mutual was about the only company who would insure an organization so small and new as we were. Since then, we've always had fine service from them. Our roof was damaged by the derecho that blew through Iowa in early August, and when I called I reached an agent almost immediately. The adjustor was out a few days later and I received the damage report and the check about two weeks after that. We're now calling roofers. I've also had other interactions with Church Mutual folks and they've always been professional and helpful. We have to do an audit for our workers' compensation each November and my questions and worries have always been addressed with clarity and good cheer. I'd recommend Church Mutual to any religious organization needing insurance of any kind.
They are on top of everything. They get back to you in a matter of hours. They are email friendly which helps too.
I am pleased with the integrity of the organization. Very prompt in providing information.
Very satisfied...always courteous, always prompt in getting back to you, even with COVID-19 going on. I have not had any problems.
Church Mutual is awesome and you need to contact them.
They go above and beyond to meet our needs. We have been with them for many years and we have never been disappointed.
The reps are always very responsive, and I would definitely recommend them.
Awesome experience, even with the COVID-19 restrictions.
In a time when you are always talking to computers, it was so nice to talk to a person who had compassion. It was so easy. I even had to check to make sure I was talking to an insurance company because they were so nice and understanding.
Extremely professional, prompt and considerate. I’ve dealt with a lot of insurance companies for 35 years of my ministry and Church Mutual is by far the best.