File a Claim
Filing an insurance claim is often the last thing on your mind. Let us know how we can help with your loss and we will take it from here. Having your account and policy number handy will make the process go smoothly. Let's get started!
Nurse Hotline for Injured Employee: Use our 24/7 nurse triage hotline, when no medical treatment has been sought, by calling 844-322-4662.
All other Claims: To report a claim for first time, please call 800-554-2642, (option 2). Claims representatives are available to assist you during our normal business hours of 7:00am until 4:45pm CST Monday through Friday. We also remain on call round-the-clock and may be reached through our after-hours answering service
Before you call, it is helpful if you have your account/policy number, a description of the claim, and phone numbers for key contacts which will allow claims representatives to process your claim promptly.
Claims reporting forms are included with every Church Mutual policy. You can fax these forms - or forms you download from our website - to Church Mutual's Claims Department at (715) 539-4651.
Claims reporting forms are included with every Church Mutual policy. You can mail these forms - or forms you download from our website - to us at:
Church Mutual Insurance Company
P.O. Box 342
Merrill, WI 54452-0342
If your claim involves water damage or bodily injury, we recommend that you do not submit the claim through traditional mail. Any delay in reporting these claims can lead to more extensive damage.
All new claims should be emailed to ClaimsIntake@churchmutual.com. This is a dedicated email address box for newly reported claims and ensures the timely and efficient creation and assignment of your new claim. Continue sending mail and other claim related material for established & previously reported claims to firstname.lastname@example.org