Church Mutual Insurance Company
3000 Schuster Lane
P.O. Box 357
Merrill, Wisconsin 54452-0357
Main telephone numbers
- Corporate headquarters: (800) 554-2642 and (715) 536-5577
- Corporate headquarters fax: (715) 539-4650
- Claims (to report or check claim status): (800) 554-2642 (select Option 2)
- Accounting (for billing questions): (800) 554-2642 (select Option 3)
- Field sales offices: (800) 554-2642 (select Option 1)
- Media contact: (715) 539-4529 (Amy Kimmes)
- Spanish help line: (800) 241-9848
Church Mutual was founded on March 4, 1897, by two Lutheran pastors and eight laymen from two Merrill congregations. The company's first policy was written on June 3 of that year.
Church Mutual is the nation’s leading insurer of religious institutions and a premier insurance services provider for senior living facilities, schools – both religious and non-religious based – and camps. With a common mission to protect the greater good and over a century of experience, Church Mutual understands the unique exposures and needs of these markets. Church Mutual offers coverage for many lines including, but not limited to:
- Commercial property and liability insurance
- Multi-peril coverage
- Workers’ compensation
- Commercial auto insurance
Church Mutual not only provides financial protection but also connects policyholders to a wealth of resources not found with other providers. We provide a broad array of risk control tips and information, support our customers with nationally recognized customer service excellence, connect customers to a 24/7 nurse hotline and provide background screening services to strengthen hiring practices. These are just a few benefits that set us above the rest. Church Mutual is rated A (Excellent) by industry analyst firm A.M. Best and was named again to the prestigious Ward’s Top 50 list in 2016.
Church Mutual operates in all 50 states and the District of Columbia.
Church Mutual insures more religious institutions than any other company in the United States.
Only nine individuals have served as president of Church Mutual Insurance Company and just five of them held the position on a full-time basis. Rich Poirier, the current CEO, took office on Jan. 8, 2016.
Church Mutual is a mutual insurance company. This means that we are owned by our customers. We are not affiliated with any denomination or other organization.
Church Mutual has received the A (Excellent) rating, with a "stable outlook," from A.M. Best Company.
At year-end 2015, Church Mutual assets were $1.64 billion, Policyholders' Security Fund (surplus) was $585 million and annual premium volume was $688 million.
As of January 1, 2016, Church Mutual's employment numbered 1,050. Of these, 800 are employed at the Home Office in Merrill and 250 are located elsewhere throughout the country.