When you do business with Church Mutual, you are backed by a company that is consistently recognized for its financial stability and performance and excellent customer service. The prestigious Ward Group, BenchmarkPortal and A.M. Best are just a few of the organizations that have recognized Church Mutual.

A.M. Best

Church Mutual is among only 70 out of approximately 3,000 United States property and casualty insurers to hold an "A (Excellent)" rating with prestigious industry analyst A.M. Best Company for 50 years or more.

The company's present "A" rating comes with a "stable outlook."

Our financial size class is X, meaning our policyholder surplus is between $585 million and $750 million. The rating reflects Church Mutual's strong capitalization, prominent position in the religious institutional marketplace and management's extensive knowledge of this specialty niche market. The company also benefits from its low-cost, countrywide direct distribution system and geographic diversification throughout the United States.

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Wisconsin 75

Church Mutual Insurance Company, S.I. was named to the prestigious Wisconsin 75 list of top private companies by Deloitte US.

The annual Wisconsin 75 ranking and recognition program showcases the economic contributions of the state's largest privately and closely held companies, which provide "a stable foundation during challenging times" and "an engine for growth and innovation," according to Deloitte.

Nominees for each year's Wisconsin 75 awards must be headquartered in Wisconsin, be privately or closely held and produce at least $50 million in annual sales. 

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Top 75

Center of Excellence

MERRILL, Wis. - Church Mutual's National Customer Service Center has been recertified for the 11th year as a Center of Excellence by BenchmarkPortal.

"I am very proud that we have been able to showcase our dedication to our customers with this recertification for the tenth consecutive year,” said Rich Poirier, Church Mutual's president and CEO. "It reflects the best-in-class service we provide to our customers and showcases our commitment to protecting the greater good."

The 2019 recertification is based upon best-practice metrics drawn from objective and quantitative data audited and validated by BenchmarkPortal researchers.

“Customer service is not an easy task,” said Amy Genisot, commercial operations manager at Church Mutual. “These results are a direct reflection of the hard work, passion for excellence and dedication the customer service professionals at Church Mutual strive to achieve. I couldn’t be more proud than I am of this group.”

For more information, visit

Our National Customer Service Center provides service to most Church Mutual customers in all states except California, Hawaii, Montana and Nevada. In these states, customer service is provided by your insurance agency.

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Ward's 50

For the fourth consecutive year and 13th time overall, Church Mutual Insurance Company, S.I. in 2018 has been named to the Ward's 50 Top Performing Property and Casualty Insurers.

The Ward Group, an Aon Hewitt company, is the leading provider of benchmarking and best practices studies for insurance companies. Each year, it analyzes the financial performance of nearly 3,000 property and casualty insurance companies in the U.S., including industry leaders such as GEICO, Progressive, Allstate and Travelers.

"Recognition from this industry-leading organization for the forth year in a row affirms our reputation as a market-leading company," said Rich Poirier, president and CEO of Church Mutual.

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Celent Model Insurer Award

Church Mutual Insurance Company, S.I. has been recognized by Celent for innovation and emerging technologies for its Sensor Technology Program. Celent is a global research and advisory firm for the financial services industry.

Celent's awards annually recognize the best practices of technology usage in different areas critical to success in insurance. More than 100 nominations were submitted by insurance companies and technology vendors for these awards.

"Being recognized by Celent as a leader in innovation and emerging technologies highlights our commitment to help our customers," said Cheryl Kryshak, Church Mutual's vice president of risk control.

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Celent Model Insurer Award

Award in Innovation

Church Mutual Insurance Company, S.I. has been recognized for its entrepreneurialism and innovation by the National Association of Mutual Insurance Companies, or NAMIC, for its Sensor Technology Program.

The Award in Innovation was created in 2014 to recognize mutual insurers that exemplify the vision and entrepreneurialism it takes to stay relevant in changing times. Whether the ideas are big or small, each innovation is crucial to keeping the insurance industry strong and stable for the future. NAMIC is a 120-year-old national organization of mutual insurance companies based in Indianapolis, Indiana.

"We are pleased and proud to be recognized by our peers as a company that is using Internet of Things (IoT) technology to help protect our customers," said Kevin Root, Church Mutual, senior vice president - operations. "We will continue to explore innovative ways to use technology to create new and better solutions for our customers' operations."

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Award in Innovation
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Church Mutual Insurance Company, S.I. (a stock insurer)
P.O. Box 357 | 3000 Schuster Lane | Merrill, WI 54452-0357
Telephone (800) 554-2642 or (715) 536-5577

© 2021 Church Mutual Insurance Company, S.I. All rights reserved. Protecting the Greater Good is a registered trademark of Church Mutual Insurance Company, S.I.

Church Mutual is a stock insurer whose policyholders are members of the parent mutual holding company formed on 1/1/20. S.I. = a stock insurer.