Customer Account Access

This self-service portal will help you quickly and easily access the insurance information you need, giving you more time to focus on your people and your mission.

The self-service portal is a new benefit available to any of our Church Mutual Premier® policyholders.

Customer portal access is granted by invite only. We are rolling out access to small groups across the country.

Need to pay a bill?

Pay Bill

Before attempting to log in please refer to the FAQs below.

If you are a Premier product policyholder and have your registration code you can access your account here.


Having trouble logging in? Click here to view a registration help video.

Your Church Mutual self-service portal will give you access to:

Customer Access

Quick FAQs

Q: I am a Premier policyholder; when will I get a registration code?

A: We are rolling out the new customer portal to select groups across the country. Email invites will be sent to the primary accountholder contact with multiple reminders.

Q: How do I become a Premier policyholder?

A: Eligibility is based on state approved filings and current policy effective date. Once eligible, we will contact you and transition your policy to the new Premier product.

Q: I just want to pay my bill, where do I go?

A: Click here to go to the bill pay area.

Q: Having trouble logging in or have other questions?

A: The registration has two main steps.

1. First, you will create your profile. This includes setting your password and validating your email with a temporary code (NOT your unique account registration code).
2. Next, you will connect your profile with your Church Mutual account by entering your unique registration code. Your registration code is emailed to you before you start the registration process.

Still stuck? Watch this registration help video or try this job aid or contact our customer service team at (800) 554-2642.

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Church Mutual Insurance Company, S.I. (a stock insurer)
P.O. Box 357 | 3000 Schuster Lane | Merrill, WI 54452-0357
Telephone (800) 554-2642 or (715) 536-5577

© 2024 Church Mutual Insurance Company, S.I. All rights reserved. Protecting the Greater Good is a registered trademark of Church Mutual Insurance Company, S.I.

Church Mutual is a stock insurer whose policyholders are members of the parent mutual holding company formed on 1/1/20. S.I. = a stock insurer.