Church Mutual rolls out first mobile app to customers
MERRILL, Wis. – Putting valuable risk control resources at customers’ fingertips, Church Mutual Insurance Company has launched its first mobile app.
Released exclusively to customers, the Church Mutual Now™ app provides original safety content, along with a new way to reach Church Mutual’s Risk Control and Claims departments. The new app is loaded with a wealth of resources to help policyholders protect their people and property.
The app also offers an easier, more convenient way for customers to contact Church Mutual. From quotes to claims and questions, the Church Mutual Now app connects customers with their insurance company – anytime, anywhere.
Church Mutual dominates in the religious institution marketplace, with many of its customers operating schools and camps, or sponsoring other youth activities. To address those unique customer needs, the Church Mutual Now app incorporates features to help them manage their organization’s events and sign release waivers while on the go.
“The app was designed in response to specific feedback from our customers,” said Robert Buckley, senior vice president – Commercial Lines and chief strategy officer. “Future app enhancements will be directly influenced by further customer research.”
The Church Mutual Now app will evolve over time to include additional features such as weather alerts, real-time notifications and links to valuable customer claim and policy information.
“This is truly a milestone for Church Mutual,” Buckley said. “Not only are we embracing new technology, but we also are continuing to provide our customers with the best service and experience possible. This app is a pivotal part of the overall customer experience and it will evolve and improve over time.”
The app is available as a free download to Church Mutual customers through the Apple App Store or Google Play Store. For more information, visit churchmutualnow.com.
About Church Mutual
Church Mutual Insurance Company, founded in 1897, offers specialized insurance for religious organizations of all denominations, public and private K-12 schools, colleges and universities, senior living facilities, camps and conference centers, and nonprofit and human services organizations throughout the United States. Church Mutual markets most lines of commercial property and liability insurance, including multi-peril, workers' compensation and commercial auto insurance. In addition to insurance, Church Mutual provides a spectrum of value-added solutions that benefit its customers. Church Mutual holds the following honors:
- A.M. Best Company "A" (excellent) rating
- 2018 Ward’s 50 Top Performing Property and Casualty Insurers
- BenchmarkPortal Top 10 National Customer Service Center
- Wisconsin 75 by Deloitte US, 2016, 2017 and 2018
- Futuremakers Partner, by Wisconsin Technical College System
- Celent Model Insurer for innovation and emerging technologies
- Award in Innovation for entrepreneurialism and innovation, by National Association of Mutual Insurance Companies