Our Claims Philosophy
Church Mutual never forgets the significance of your trust in us. We are here to do only one thing, and do it well: to serve you.
That's why this statement guides our employees and independent adjusters with each and every claim they settle:
You will look for facts favoring the insured as hard as you look for facts favoring the company. A questionable case should generally be slanted in favor of the policyholder, with the policyholder being given the benefit of the doubt.