Nonprofit + Human Service Organizations Insurance

Ten reasons why Church Mutual might be a good choice for you.


Niche specialization. For over 120 years, Church Mutual has operated as a specialty carrier focused on protecting those who serve others. From the services we provide our customers, to the support we provide our communities, our focus remains steadfast on protecting organizations that strive to help others. All of the dedicated employees who serve you live and breathe the Church Mutual mission: Protecting the Greater Good®.

Tailored coverages. We offer coverage tailored to your organization’s risks. We offer a variety of coverages specific to your exposures – property, general liability, sexual misconduct liability, professional liability, directors and officers liability, employment practices liability, employee benefits liability, crime, inland marine, workers' compensation, commercial auto and umbrella liability insurance. More coverage details can be viewed here.

Unmatched customer service. As a mutual insurance company, we recognize that our customers are the company, and everything we do is done with that principle foremost in mind. Our employees go to great lengths to ensure your experience with Church Mutual is a positive one. For the ninth consecutive year, our National Customer Service Center has been ranked among the top 10 in the nation by BenchmarkPortal.


Fast and fair claims settlement. Church Mutual never forgets the significance of your trust in us. We are here to do only one thing, and do it well: to serve you.

Risk management resources. Church Mutual’s experienced, on-site risk analysis professionals know the unique risks nonprofits face and will evaluate your center and related facilities to identify potential threats to personal safety and property. We also provide specialized resources and expertise to help prevent losses such as a Safety Inspection Checklist, online safety training videos, Consulting and Research staff and more.

Financial strength and stability. Church Mutual backs its comprehensive coverage with an enviable record of financial stability. A.M. Best Company has awarded Church Mutual a rating of A (Excellent). And, for 3 consecutive years (12 times overall), Church Mutual has been the only religious specialty insurer named to the prestigious Ward’s 50, which recognizes our superior performance and financial strength among property-casualty insurers.

Recognized innovation. When you do business with Church Mutual, you’re working with an industry-leading innovator. The National Association of Mutual Insurance Companies recognized our Sensor Technology Program with their coveted Award in Innovation. We’ve also received recognition as a Celent Model Insurer in Innovation and Emerging Technologies.

Report claims your way. At Church Mutual, we believe claims reporting should be simple and convenient for you, so you can focus on your mission. That’s why we have a variety of ways for you to report claims – online, telephone, fax, mail, or e-mail – any time, day or night.

Multiple payment options and payment plans. Low-cost payment plans are available in most states – easily pay online, by phone or by mail. Choose the option that works best for you.

No-Cost, no-obligation insurance needs analysis. A Church Mutual representative will set up a time that is convenient for you to personally visit your location(s). We’ll partner with you to identify and mitigate your specific risks and develop a risk management and insurance plan to ensure you are adequately covered. To request this service, or for more information, follow this link or call (800) 554-2642 and select menu "Option 1."

Coverage references on this website are for illustrative purposes only and do not represent a policy contract. Refer to your Church Mutual Insurance Company policies for complete descriptions of coverages, limitations and exclusions. Some coverages may not be available in all states.

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Church Mutual Insurance Company
P.O. Box 357 | 3000 Schuster Lane | Merrill, WI 54452-0357
Telephone (800) 554-2642 or (715) 536-5577

© 2019 Church Mutual Insurance Company. All rights reserved. Protecting the Greater Good is a registered trademark of Church Mutual Insurance Company.