Contact Us

How To Contact Church Mutual

Please click on the link that best describes the reason you want to contact Church Mutual.



Corporate Headquarters (other than for claims, billing questions or employment inquiries)

Church Mutual Insurance Company
P.O. Box 357
3000 Schuster Lane
Merrill, WI 54452-0357

Telephone: (800) 554-2642 and (715) 536-5577

If you call our 800# and you know your party's extension, press "4" at the prompt, then enter the four-digit extension followed by the # key. If you do not know your party's extension, hold and an operator will assist you.

Main fax: (715) 539-4650

E-mail: marketing@churchmutual.com



To reach your Regional Representative or Agent

(800) 554-2642 (then press Option “1” when prompted to be forwarded to the office serving your area)

Follow this link for the name, address, fax number, and e-mail address of your regional representative or agent.

If you represent a senior living facility, please follow this link for the name, address, fax number, and e-mail address of your Church Mutual senior living specialist.



To report or check status of a claim

Church Mutual Insurance Company
P.O. Box 342
3000 Schuster Lane
Merrill, WI 54452-0342

Telephone: (800) 554-2642 (then press "2" when prompted to reach a claims operator)

Claims fax: (715) 539-4651

E-mail: claims@churchmutual.com

Online: Follow this link to our online claims page



For billing questions

Church Mutual Insurance Company
P.O. Box 311
3000 Schuster Lane
Merrill, WI 54452-0311

Telephone: (800) 554-2642 (then press "3" when prompted)

If you are billed by your agent, return payments to your agent.



For employment inquiries

Linda Kleiber
Employment Specialist
Church Mutual Insurance Company
P.O. Box 357
3000 Schuster Lane
Merrill, WI 54452-0357

Telephone: (715) 539-4828

Fax: (715) 539-4468

E-mail: jobs@churchmutual.com

Online: Follow this link to the employment section of Church Mutual’s Web site