About Church Mutual

Church Mutual Fact Sheet

Home Office

Church Mutual Insurance Company
3000 Schuster Lane
P.O. Box 357
Merrill, Wisconsin 54452

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A Quick Look at Church Mutual


Main telephone numbers


  • Corporate headquarters: (800) 554-2642 and (715) 536-5577
  • Corporate headquarters fax: (715) 539-4650
  • Claims (to report or check claim status): (800) 554-2642 (then press Option 2)
  • Accounting (for billing questions): (800) 554-2642 (then press Option 3)
  • Field sales offices: (800) 554-2642 (then press Option 1)
  • Media contact: (715) 539-4503 (Jay Lillge)
  • Spanish help line: (800) 241-9848
Directions to Home Office


History


Church Mutual was founded on March 4, 1897, by two Lutheran pastors and eight laymen from two Merrill congregations. The company's first policy was written on June 3 of that year.

For 111 years, Church Mutual has specialized in insurance for religious organizations. Our market also includes religious related schools, camps, denominational offices, and senior living facilities. Our customers now number more than 97,000 religious institutions of all denominations and about 10,000 homeowners/tenants (mostly clergy).

Church Mutual markets most lines of commercial property and liability insurance, including multiple-peril, workers' compensation, and commercial auto insurance. We do not offer life or health insurance.

Church Mutual sold its policies almost exclusively by direct mail until 1954, at which time the first field sales person was hired. Today, no sales are made through the mail. Approximately 81% of our premium volume is generated by 170 full-time regional representatives working out of 40 offices. The remaining 19% is generated by independent agents who specialize in church insurance and represent us in all or part of 13 states.

Click here to read about Church Mutual's history

Market Area


Church Mutual operates in all 50 states and the District of Columbia.

Church Mutual insures more religious institutions than any other company in the United States.

Leadership

Only seven individuals have served as president of Church Mutual Insurance Company and just three of them held the position on a full-time basis. Gerald Whitburn, the current president, took office January 1, 2000. Dieter H. Nickel served as president from 1971 through 1999. Walter W. Schuster was Church Mutual's president from 1951-1971.

Financial

Church Mutual is a mutual insurance company. This means that we are owned by our customers. We are not affiliated with any denomination or other organization.

For 56 consecutive years, Church Mutual has received the A+ (Superior) rating from A.M. Best Company, the nationally respected insurance industry analyst. To put this in perspective, only 7 percent of commercial lines property and casualty insurance companies have a rating this solid.

Church Mutual has been named to the Ward's 50 Benchmark Group for eight consecutive years. The Ward's list recognizes the 50 companies that have excelled at balancing safety, consistency, and performance over a five-year period.

At year-end 2007, Church Mutual assets were $1.18 billion; Policyholders' Security Fund (surplus) was $389.4 million; and annual premium volume was $579.6 million.

Employment

As of February 29, 2008, Church Mutual's employment numbered 858. Of these, 614 are employed at the Home Office in Merrill and 244 are located in offices throughout the country.

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