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Church Mutual's mission is to be the premier provider of property and casualty insurance services to the religious institutional marketplace. We recognize that our customers are the company, and everything we do will be done with that principle foremost in mind. - To focus on serving the religious institutional marketplace, including places of worship, camps, schools, residential care facilities and denominational offices and enterprises.
- To provide value to our customers through contemporary products and coverages, competitively priced to serve our marketplace.
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To offer value to our customers by providing them with responsive service through knowledgeable, customer-oriented specialists, both at the home office and in the field.
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To provide value to our customers with a claims payment philosophy that recognizes that they, in fact, are the company.
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To continue to build lasting relationships with our customers, so that as society evolves and risks change, we can provide solutions to their insurance needs.
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To provide value to our customers by maintaining a strong financial position and high ratings from insurance industry analysts, so that the customer can count on us in the event of loss.
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To operate efficiently and effectively to reduce costs and improve our products and services.
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To attract and retain creative and competent employees who have the integrity and commitment to serve our customers. In return, we will provide training, opportunity and recognition.
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To manage the company in a manner consistent with financial stability and the preservation of its assets.
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